You may return most new, unopened items within 14 days of delivery for a refund minus 20% restocking fee if the item shipped for free. Buyer pays return shipping. If you are returning an item because of an error on our part, (you received an incorrect or defective item, etc.), we will pay the return shipping and won't charge a restocking fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We usually ship items within 1-3 business days. If there is going to be a further delay we will email you to see if you want to wait or cancel.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please email us for international shipping quotes before ordering.
We ship for free to the lower 48 states on most items. If you are not in the 48 lower states please emails us for shipping quote before ordering.